OUR
GUARANTEES
TO YOU.
Zero Risk. Maximum Results. Full Accountability.
At ExtractHelp, every project we deliver is backed by a concrete set of promises. We don't just talk about quality — we put it in writing. From accuracy guarantees to on-time delivery and full refund protection, our commitments are ironclad.
100% Accuracy Guarantee
Every record verified before delivery
On-Time Delivery Promise
Meet deadlines or get compensated
Free Revision Policy
Unlimited revisions until you're satisfied
Money-Back Protection
Full refund if we fail to deliver
Data Privacy & Security
GDPR-compliant, NDA available on request
24/7 Dedicated Support
Real human support — always
1,200+ Happy Clients
Worldwide trust
1.0M+ Records Delivered
Verified & structured
95%+ Client Satisfaction
Verified reviews
50+ Countries Served
Global coverage
Since 2018
7+ years of excellence
Every Promise We Make, We Keep
These are not just policies — they are the standards we hold ourselves to on every single project. Read each guarantee and hold us to it.
95%+ Data Accuracy Guarantee
Every dataset we deliver is verified, deduplicated, and cross-checked against multiple sources. If accuracy falls below 95%, we re-scrape and redeliver at zero cost — no questions asked.
Industry-Verified StandardOn-Time Delivery — Always
We commit to every deadline we agree on. Standard projects are delivered within 24–72 hours. If we miss the deadline without a valid reason, you receive a discount or partial refund automatically.
Deadline ProtectedFree Unlimited Revisions
Not happy with the format, structure, or column arrangement? We revise until you are 100% satisfied. Unlimited revision rounds are included with every project at no extra charge.
Zero Extra CostMoney-Back Guarantee
If we completely fail to deliver what was agreed upon — wrong data, wrong format, unresolvable issues — you receive a full refund. No lengthy disputes, no back-and-forth. Just a straightforward refund process.
Full ProtectionComplete Data Confidentiality
Your project details, business requirements, and delivered data remain 100% confidential. We sign NDAs on request and never share, sell, or reuse your project information with any third party.
NDA AvailableLegal & GDPR Compliance
Every extraction is carried out on publicly available data following applicable data laws and platform terms of service. We never access private data, break login walls, or violate GDPR regulations.
Legally SoundCustom Format Delivery
We deliver data in whatever format your workflow needs — CSV, Excel (XLSX), JSON, Google Sheets, or custom schema matched to your CRM or database. If it's not right, we reformat it free of charge.
CRM-Ready OutputReal Human Support, 24/7
No bots, no ticket queues that take days. You get direct WhatsApp and email access to a real project manager who knows your project. Available around the clock, every day of the week.
Direct Line Always OpenScale Without Limits
Whether you need 500 records or 5 million, our infrastructure scales with your demand. We handle enterprise-level volumes without compromising speed, accuracy, or data integrity.
Enterprise ReadyWe Put Our Reputation On Every Deliverable
Over 7 years, 1,200+ clients, and 1 million+ records delivered — every single one backed by our guarantee framework. We've built our business on trust, not just technology.
What's Covered In Every Project
Pre-Delivery Verification
Every record is checked for validity, duplicates removed, and data formatted before it leaves our hands.
Sample Provided Before Full Delivery
You approve a sample of the data before we deliver the full volume — no surprises.
Post-Delivery Support Window
7-day post-delivery support window included on all projects for any follow-up adjustments.
Progress Updates Throughout
Regular updates during extraction so you always know where your project stands.
Structured Communication Logs
Full project communication logged so nothing gets lost and requirements are always honored.
How Our Guarantee Protects You
From the moment you place an order to final delivery, our guarantee system is active at every step.
You Share Requirements
Tell us what data you need, the volume, target source, and preferred format. We document everything and confirm scope in writing.
We Confirm & Guarantee
We confirm the deadline, accuracy standard, and format in writing before work begins. Your guarantee is activated at this step.
Extraction & Verification
Our team extracts, verifies, deduplicates, and structures your data. You receive a sample for approval before full delivery.
Delivery + 7-Day Support
Clean data delivered on time. If anything needs adjustment, our 7-day post-delivery support window covers all revision requests.
ExtractHelp vs The Rest
See how our guarantee-backed service stacks up against typical freelancers and generic data vendors.
| Feature / Guarantee | ✦ ExtractHelp | Typical Freelancer | Generic Data Vendor |
|---|---|---|---|
| Accuracy Guarantee (95%+) | |||
| On-Time Delivery Promise | |||
| Unlimited Free Revisions | |||
| Money-Back Guarantee | |||
| GDPR / Legal Compliance | |||
| NDA / Confidentiality Agreement | |||
| Pre-Delivery Sample Approval | |||
| 24/7 Real Human Support | |||
| Post-Delivery Support Window | |||
| Custom Format / CRM-Ready Output |
Clients Who Held Us To Our Word
These are real results from real businesses. Our guarantees aren't just policies — they're proven outcomes.
"ExtractHelp guaranteed 95% accuracy and delivered 98.3%. 50,000 B2B leads, verified emails, zero duplicates. Their guarantee isn't marketing — it's a real commitment."
"They missed the first deadline by a few hours and proactively offered a discount before I even said anything. That level of accountability is rare. Absolute professionals."
"The free revision policy is real. I asked for 4 rounds of reformatting and they handled every single one without complaint. Most vendors would have charged extra."
"We had concerns about data privacy for a sensitive healthcare project. ExtractHelp signed an NDA within an hour and delivered a fully GDPR-compliant dataset. Trustworthy at every step."
"Their money-back guarantee gave us confidence to try them with a $500 project. The results were so good we moved to a $3,000 monthly retainer. The guarantee is real — and we never had to use it."
"The 7-day post-delivery support window saved us. We found a field mapping issue after receiving 80,000 CRM records — they re-mapped and redelivered everything within 12 hours. No fuss."
How Our Money-Back Guarantee Works
We stand behind every project. If we fall short of agreed standards and revisions don't resolve the issue, you are entitled to a full or partial refund. Here is exactly how the process works — no ambiguity, no runaround.
Raise an Issue Within 7 Days
Contact us within 7 days of delivery with your concern. We document and acknowledge your issue within 24 hours.
We Attempt Resolution First
Our team reviews the issue and attempts to resolve it through revisions or re-extraction before a refund is processed.
Refund Issued If Unresolvable
If we cannot resolve the issue to your satisfaction, a full or partial refund is issued within 3–5 business days.
No Disputes, No Delays
We don't drag out the process. If a refund is owed, it's processed promptly through your original payment method.
What's Covered
Completely wrong data, undelivered projects, format mismatches that cannot be fixed, or breach of agreed specifications qualify for refund.
Questions About Our Guarantees
We want you to feel completely secure before placing an order. Here are the most common questions clients ask about our guarantee policies.
It covers the validity and correctness of the data fields you requested — including emails, phone numbers, business names, URLs, and addresses. If more than 5% of records contain invalid or incorrect data, we re-extract and redeliver the affected portion at no cost.
Simply message us via WhatsApp (+92 329-4697-703) or email (info@extracthelp.com) within 7 days of delivery. Describe what you need changed — column names, field additions, format adjustments, or accuracy concerns — and we'll handle it within 24 hours.
Yes. We offer NDA signing for all clients who require it. Just request an NDA before the project begins and we will sign and return it within 24 hours. Your project details, data requirements, and business strategy are never shared with any third party.
We assess feasibility before confirming the project. If a website is technically too complex or restricted, we tell you upfront rather than take your money. Our guarantee only applies to projects we have formally confirmed — we don't make promises we can't keep.
Yes — web scraping, lead generation, data enrichment, automation builds, virtual assistant tasks, and data analytics projects are all covered. The specific terms vary by service type, but all projects include our core guarantee framework.
If a data source becomes unavailable or restricted after we confirm the project, we notify you immediately and offer a full refund, an alternative data source, or a scope adjustment — whichever works best for you. We never silently deliver partial results.
Yes. For all standard and large-scale projects, we provide a free data sample (typically 50–200 records) so you can verify quality, format, and field accuracy before committing to the full volume. Visit our samples page to request one.
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Join 1,200+ businesses that trust ExtractHelp for accurate, on-time, and fully guaranteed data delivery. Your first project is fully protected — no risk, no guesswork.
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